Privacy Policy

Last updated: January 2025

This Privacy Policy describes how Qocial collects, uses, and protects your information when you use our service.

Important Notice:

All content posted on Qocial is public and visible to all users. Please be cautious about the personal information you share.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, profile picture, and authentication credentials
  • Business Information: Business name, description, contact details, location, hours, services, and images
  • Content: Reviews, ratings, comments, photos, and other content you post
  • Payment Information: Billing details processed through secure payment providers (we do not store credit card information)
  • Communications: Messages sent through our platform or to our support team

1.2 Information We Collect Automatically

  • Usage Data: Pages visited, features used, time spent on the platform
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Data: General location information based on IP address or GPS (if enabled)
  • Cookies and Tracking: Cookies, web beacons, and similar technologies to enhance your experience

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Process payments and manage subscriptions
  • Display your content to other users (remember: all content is public)
  • Improve our platform and develop new features
  • Communicate with you about your account and our service
  • Ensure platform security and prevent fraud
  • Comply with legal obligations
  • Analyze usage patterns to enhance user experience

3. Information Sharing and Disclosure

3.1 Public Content

All content you post on Qocial is public and visible to all users. This includes:

  • Business listings and profiles
  • Reviews and ratings
  • Photos and images
  • Contact information you choose to share
  • Comments and interactions

3.2 Third-Party Sharing

We may share your information with:

  • Payment Processors: To process payments (Razorpay, etc.)
  • Service Providers: Cloud hosting, analytics, customer support
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Limited access to personal information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

5.1 Account Management

  • Update your profile information
  • Delete your account (note: public content may remain visible)
  • Manage your privacy settings
  • Opt out of marketing communications

5.2 Content Control

You can:

  • Edit or delete your reviews and content
  • Update your business information
  • Request removal of specific content (subject to our review)

Note: Due to the public nature of our platform, some content may remain visible even after deletion.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze how you use our platform
  • Provide personalized content and features
  • Improve our service performance

You can control cookies through your browser settings, but disabling them may affect platform functionality.

7. Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide our services
  • Required by law or for legitimate business purposes
  • Necessary to resolve disputes or enforce agreements

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Remember:

All content you post on Qocial is public. Think carefully before sharing personal information, contact details, or sensitive data.